Please note that the email addresses provided below are for questions only. If you are looking to report abuse originating from the Time Warner network you must contact abuse@rr.com. Complaints sent to the incorrect email address will not be actioned.

If you are a Time Warner Cable High Speed Data customer living in the Greater Los Angeles area and wish to contact the Abuse Group please click here to email us or call toll free 866-681-6040.

If you are a Time Warner Cable High Speed Data customer living in the Northeast Ohio area and wish to contact the Abuse Group please click here to email us or call toll free 877-772-2253.

If you are a Time Warner Cable High Speed Data customer living in the State of Wisconsin or the Upper Penninsula of Michigan and wish to contact the Abuse Group, please click here to email us or call toll free 877-294-2287 and choose Option 3.

If you have service in one of the following Time Warner Cable markets you can contact the Regional Abuse Group by email click here or by calling 877-588-8508.

• Kansas City
• Lincoln, Nebraska
• Texas

Alternatively, you may call your local customer service center and ask to speak with Security & Abuse.